Before reading the full policy text, here is a plain-language summary of what homebet commits to regarding your personal data. These cards do not replace the full legal policy below.
homebet collects personal data that is strictly necessary to operate a PAGCOR-compliant online gaming platform — your identity, contact details, payment information, and gaming activity. We do not collect personal data speculatively or for purposes unrelated to the homebet service. Every data point we hold exists for a legitimate, defined purpose.
homebet protects all personal data with 256-bit SSL encryption in transit and AES-256 encryption at rest on secured servers. Access to your personal information is restricted to authorised homebet personnel and verified third-party service providers who process data on our behalf under strict contractual confidentiality obligations. We do not sell your data.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, object to the processing of, and request deletion of your personal data held by homebet, subject to legal retention obligations. These rights can be exercised by contacting homebet's Data Protection Officer through the contact details in this Policy.
homebet does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Data shared with third-party service providers is shared solely to enable the operation of the homebet Platform — payment processors, KYC providers, game studios, and technology vendors — all of whom are contractually bound to use your data only for the specified purpose.
homebet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulatory obligations. KYC and transaction records are retained for the minimum period mandated by Philippine anti-money laundering legislation. After retention periods expire, data is securely deleted or anonymised.
In the event of a personal data breach that poses a real risk to your rights and freedoms, homebet will notify affected individuals and the National Privacy Commission (NPC) of the Philippines within 72 hours of becoming aware of the breach, as required by the Data Privacy Act and its Implementing Rules and Regulations. We will provide clear guidance on steps you can take to protect yourself.
The Data Privacy Act of 2012 (RA 10173) grants homebet users in the Philippines the following rights with respect to their personal data. homebet is committed to facilitating the exercise of these rights in a timely and transparent manner.
You have the right to be informed that your personal data is being collected, the purposes for which it will be processed, and how it will be used by homebet — before collection occurs.
You may request a copy of all personal data that homebet holds about you, along with information about how it is processed and with whom it has been shared.
You have the right to request correction of inaccurate, incomplete, or outdated personal data held by homebet. Verified corrections are applied promptly across all systems.
You may request deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to homebet's legal retention obligations under Philippine AML and gaming laws.
You have the right to object to specific processing activities — including direct marketing — at any time. homebet will cease the objected processing unless we have compelling legitimate grounds that override your rights.
You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe homebet has processed your personal data in violation of the Data Privacy Act.
homebet ("homebet," "we," "us," or "our") is the operator of the online gaming and sports betting platform accessible at homebet.lat and its associated interfaces (the "Platform"). homebet is committed to protecting the privacy and personal data of all Platform users ("you," "Player," or "User") in full compliance with the Republic of the Philippines Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).
This Privacy Policy applies to all personal data collected by homebet through: the homebet website and any associated web interfaces; the homebet account registration and KYC verification process; your gameplay activity, transactions, and use of Platform features; communications between you and homebet's support team; and any other interaction you have with homebet in connection with the Platform.
This Policy should be read together with the homebet Terms and Conditions and the homebet Responsible Gaming Policy, both of which are available on the Platform. Where this Policy uses terms defined in the Terms and Conditions, those definitions apply here as well.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, homebet is the personal information controller responsible for your personal data collected through the Platform. homebet determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data protection law.
homebet has appointed a Data Protection Officer (DPO) who is responsible for overseeing homebet's data protection compliance programme, handling data subject rights requests, and serving as the point of contact for the National Privacy Commission. Contact details for the DPO are set out in Section 15 of this Policy.
homebet collects the following categories of personal data that you provide directly to us:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Registration and KYC |
| Contact Data | Philippine mobile number, email address | Registration |
| Identity Document Data | Government ID number, ID type, ID document image, selfie photograph | KYC verification |
| Address Data | Residential address, barangay, city/municipality, province | KYC / enhanced verification |
| Financial Data | GCash number, bank account details, transaction history | Deposits and withdrawals |
| Source of Funds | Employment documents, income declarations | Enhanced due diligence |
| Support Communications | Chat logs, email content, support ticket content | Customer support interactions |
When you access and use the homebet Platform, certain technical and behavioural data is collected automatically:
homebet may receive personal data about you from third parties in the following circumstances:
homebet processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, homebet relies on the following legal bases for processing your personal data:
homebet uses cookies and similar tracking technologies on the Platform to enable core functionality, improve user experience, and gather analytical data. The main categories of cookies used by homebet are:
You can manage non-essential cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to use the homebet Platform, including the homebet Login function. homebet does not use third-party advertising cookies or cross-site tracking cookies.
homebet shares your personal data only in the circumstances set out below. homebet does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
homebet shares personal data with carefully selected third-party service providers that process data on homebet's behalf and under homebet's instructions, strictly for the purpose of enabling the homebet Platform to function. These include KYC and identity verification providers, payment processing partners (including GCash and Maya), cloud hosting and infrastructure providers, game content studios, customer support platform providers, and cybersecurity and fraud prevention services. All such providers are contractually bound to process your data only as instructed by homebet, to maintain appropriate security standards, and to comply with applicable Philippine data protection law.
homebet may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or any other competent Philippine regulatory or law enforcement authority where homebet is legally required to do so, or where disclosure is necessary to prevent or investigate suspected illegal activity, protect the rights or safety of homebet or its users, or comply with a court order or equivalent legal process.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of homebet's business assets, your personal data may be transferred to the acquiring or successor entity. homebet will provide notice of any such transfer on the Platform before your data is transferred and becomes subject to a different privacy policy.
Some of homebet's third-party service providers operate servers or data processing facilities outside of the Republic of the Philippines. Where personal data is transferred to a country that does not have data protection standards equivalent to the Data Privacy Act of 2012, homebet implements appropriate safeguards to ensure your data receives a level of protection consistent with Philippine law. These safeguards include data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission, and verification that recipient organisations maintain security standards equivalent to homebet's own.
homebet maintains a record of all international data transfers and the safeguards applied to each, which is available upon request from the homebet Data Protection Officer.
homebet retains your personal data for the periods set out below, after which data is securely deleted, anonymised, or pseudonymised:
| Data Category | Retention Period | Basis |
|---|---|---|
| KYC Identity Documents | 5 years post-account closure | AMLA / PAGCOR regulations |
| Transaction Records | 5 years post-transaction | AMLA / BIR requirements |
| Gaming Activity Logs | 3 years post-account closure | PAGCOR compliance |
| Support Communication Logs | 2 years post-interaction | Legitimate interest / dispute resolution |
| Marketing Consent Records | 3 years from last consent update | DPA compliance |
| Account Data (Active Account) | Duration of active account plus 5 years | Contractual / regulatory |
| Self-Exclusion Records | Duration of exclusion plus 5 years | PAGCOR responsible gaming |
homebet reviews data retention practices annually and removes data that has exceeded its retention period through secure deletion processes.
homebet implements a multi-layered information security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:
While homebet implements industry-standard security measures, no internet-based platform can guarantee absolute security. You also bear responsibility for maintaining the security of your homebet Login credentials. If you suspect unauthorised access to your Account, contact homebet support immediately.
The homebet Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulatory requirements for online gaming in the Philippines. homebet does not knowingly collect personal data from any individual under the age of 21.
The mandatory KYC verification process, which requires submission of a valid Philippine government-issued photo identification document, is designed to prevent access by underage individuals. Any account found to belong to a person under 21 years of age will be immediately suspended, personal data will be retained only for the minimum period required by applicable law, and the account will not be reinstated.
If homebet becomes aware that personal data has been collected from a person under 21 without appropriate verification, homebet will take immediate steps to delete such data to the extent permitted by legal obligations, and will notify the relevant regulatory authority where required.
To exercise any of the data subject rights described in the "Your Rights" section of this Policy — including the right to access, rectification, erasure, or objection — please contact homebet's Data Protection Officer using the contact details set out in Section 15.
homebet will acknowledge your request within 5 business days of receipt and provide a substantive response within 30 calendar days, or notify you if additional time is required and the reason therefor. Requests that are manifestly unfounded or excessive may be declined, in which case homebet will provide a written explanation of the grounds for refusal.
homebet may need to verify your identity before processing a data subject rights request to ensure that personal data is not disclosed to an unauthorised party. Identity verification may involve confirming your registered Philippine mobile number, email address, or other Account details.
Where homebet is unable to fulfil your request — for example, because retention of data is required by Philippine law — homebet will explain the legal basis for retention and identify the specific data categories that cannot be deleted.
homebet may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, seasonal promotions, and other homebet offers. homebet relies on your consent for direct marketing communications, which you may provide or withdraw at any time.
To opt out of marketing communications from homebet, you may: use the "unsubscribe" link in any homebet marketing email; update your communication preferences in the Account Settings section of the Platform; or contact homebet's customer support team directly.
Opting out of marketing communications will not affect your receipt of transactional messages, which homebet is required to send as part of the service — these include deposit confirmations, withdrawal notifications, KYC status updates, security alerts, and responsible gaming communications.
homebet may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or the structure of the homebet Platform. When material changes are made, homebet will notify registered Players via the email address associated with their Account and/or through a prominent notice on the Platform, at least 7 days before the revised Policy takes effect.
The Effective Date at the top of this Policy indicates when the current version came into force. Your continued use of the homebet Platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not accept the revised Policy, you should cease using the Platform and may close your Account in accordance with the homebet Terms and Conditions.
Previous versions of this Privacy Policy are available upon request from the homebet Data Protection Officer.
For all privacy-related enquiries, data subject rights requests, or concerns about homebet's data processing practices, please contact the homebet Data Protection Officer through the following channels:
homebet aims to acknowledge all privacy-related contacts within 5 business days. Complex requests, particularly those involving extensive data access compilations or multi-party coordination, may take up to 30 calendar days to resolve, with an update provided at the 10-day mark if additional time is needed.
Now that you understand how homebet handles your personal data, you can play knowing your information is protected under the Philippine Data Privacy Act. PAGCOR-compliant, 256-bit secured, and committed to your privacy — that's the homebet standard.
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homebet is PAGCOR-compliant. Minimum age 21 years. Your data is protected under RA 10173 – Data Privacy Act of 2012. Play responsibly.